Shipping policy

At Nest Essentials, we strive to provide a seamless and reliable shipping experience for all our customers. Please review our shipping policy below for details on timelines, costs, and other important information.

 1. Shipping Destinations

We currently ship within Canada. If you are outside Canada and are interested in our products, please contact us at info@nestessentials.ca to discuss potential options.

2. Shipping Timelines

• Local Deliveries (South Surrey and Nearby Areas): Orders are typically delivered within 3-5 business days.  
• Nationwide Shipping (Canada): Orders are typically delivered within 7-10 business days.  
• Custom or Specialty Items: These may require additional processing time, which will be communicated during checkout or order confirmation.

Please note that delays may occur due to holidays, weather, or unforeseen circumstances.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. This allows you to monitor the status of your delivery in real time.

5. In-Store Pickup
For customers in the South Surrey and nearby area, we offer a convenient in-store pickup option. Select this option at checkout, and we will notify you when your order is ready for collection.

6. Damaged or Missing Items
We take great care to ensure your order arrives in perfect condition. However, if your shipment arrives damaged or incomplete, please contact us within 48 hours of delivery at info@nestessentials.ca ; Provide photos of the damaged items and packaging to help us resolve the issue promptly.

7. Returns and Exchanges
For information about returning or exchanging items, please refer to our Return Policy

Contact Us
If you have any questions about our shipping policy, feel free to reach out:
- Email: info@nestessentials.ca
- Phone: 7789821197
- Visit us: 122-15745 Croydon drive Surrey BC Canada

We are committed to ensuring your shopping experience with Nest Essentials is as smooth and satisfying as possible.